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Shop Goods for Good. GET FREE SHIPPING & RETURNS! We have 1000s of styles of shoes & Zappos legendary 365-day return policy + 24/7 friendly customer service. Call 1-800-92.
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Zappos是一家美國在線鞋類和服裝零售商,總部位於美國內華達州 拉斯維加斯。該公司由尼克·斯威姆於1999年創立,謝家華與林君叡是早期投資人。[1] [2] [3] 創立之初公司名為ShoeSite,網站域名為Shoesite.com。1999年7月,公司更名為Zappos [4]。
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Over the next three years, Zappos doubled their annual revenues, hitting $840 million in gross sales. By 2007, the company expanded to include handbags, eyewear, clothing, watches, and kids’ merchandise. [12] [13] In 2008, Zappos hit $1 billion in annual sales.
2020年8月20日 · 亞馬遜旗下超強線上零售商 Zappos,從超乎想像的客戶服務挖掘大商機. 很多企業設有客服部門,也設有服務專線,但有的需要付費,有的一直重複「客服人員都在忙線中」,無法接聽電話,反而讓消費者受一肚子氣。. 亞馬遜(AMZN)旗下的線上鞋類暨服飾零售商 ...
2017年9月23日 · 美國鞋類電商Zappos用「最好客服」定位品牌,被亞馬遜用12億美元收購. 【SmartM解讀】撐過網際網路泡沫危機,鞋類電商Zappos將客戶服務做到極致,不僅提供商品退貨運費全包的服務,更曾花10小時傾聽客戶問題,用「藉著服務使顧客驚艷」的核心理念收服亞馬遜 ...