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  1. Costco Customer Service Costco Shop Card Balance Order By Item Number Costco Technical & Warranty Services Volume Sales: Export & Domestic Order Status Preventing Fraud Shipping Rebates Recalls & Product Notices Returns and Exchanges

  2. Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call. Hours vary by department. Corporate Mailing Address. PO Box 34331. Seattle, WA 98124.

  3. Most PIN-based Debit/ATM Cards. Costco Shop Cards*. Cash. Personal checks from current Costco Members. Business checks from current Costco Business Members. Traveler’s checks. EBT cards. Mobile Payment (Apple Pay, Google Pay, Samsung Pay) FSA/HSA Visa or MasterCard Debit cards are accepted at Pharmacies, Optical and Hearing Aid Departments.

  4. In-Home Delivery and Installation Service FAQs. Costco Logistics offers in-home delivery and installation services for many items sold on Costco.com. Check this information out for answers to frequently asked questions.

  5. What is Costco’s return policy? Risk-Free 100% Satisfaction Guarantee. On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept ...

  6. Over the coming months, membership scanning devices will be used at the entrance door of your local warehouse. Once deployed, prior to entering, all members must scan their physical or digital membership card by placing the barcode or QR Code against the scanner*. Guests must also be accompanied by a valid member for entry.

  7. Extra benefits on select Costco Travel products. Business Membership: $65.00 Annual membership fee*. Includes a free Household Card. Add Affiliate Cardholders for $65 each*. Valid at all Costco locations worldwide. Purchase for resale. Business Members must provide Costco with the appropriate resale information. Gold Star Membership:

  8. Signing up is a simple process. You can visit our membership desk at any warehouse to join in person. Alternately, you can sign up online, or call 1-800-774-2678 to speak with our Member Services over the phone. We believe it’s important that you have options, and there are different types of memberships to choose from.

  9. Renewing your membership online is as simple as signing in and heading to Renew Membership in your Costco.com Account. To keep things nice and easy, our members likewise have the option to Auto Renew using any Visa® credit card. Please keep in mind that active memberships can only be renewed within 90 days prior to the expiration date.

  10. For the hours of our warehouse services, such as gas station, pharmacy, optical department, etc., find your desired warehouse location and select the Store Details section. Any service with only a phone number has the same hours as the warehouse. The Costco app is another way to find our locations’ hours. It’s free to download on the iTunes ...

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