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Get up to $10,000 in rebates for making energy-efficient upgrades to your home's heating system, insulation, windows and more. Learn more.
BC Hydro is a provincial Crown corporation, owned by the government and people of British Columbia, Canada. We generate and deliver electricity to 95% of the population of B.C. and serve over five million people. That's a big responsibility that demands a
If you still have a question or concern regarding BC Hydro or your account, you can request support through our customer support centre . You'll need to log in using a MyHydro profile to submit a request.
New BC Hydro customers and additional accounts. Need to open your first BC Hydro account? Start by signing up online. Existing customers can open additional accounts for rental, vacation, other residential properties or business locations.
Each bill you receive includes graphs that indicate your electricity usage. And with your online MyHydro account, you can access a suite of tracking tools that provide detailed electricity use by month, week, day, and even hour. Residential bills include our Tier 1 and Tier 2 tracker.
Energizing in British Columbia. British Columbia (B.C.) is the gateway to a brighter, more sustainable future for your large commercial or industrial business. BC Hydro harnesses the power of water to generate clean, renewable hydroelectricity, providing businesses with stable, low-cost energy while minimizing environmental impact.
Check the outage map to see if we're aware of the outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online. See our outage status definition list to learn what the status of your outage means. All times listed are Pacific Time.
You'll need to call Customer Service to: Change your mailing address for your bill. Get your electrical service reconnected if it's been disconnected for missed payments. Request a payment arrangement for your bill.
Log in to your account regularly to track and understand your electricity use – right down to the hour. The data comparison tools also allow you to discover how your household’s electricity habits have changed over time, with the seasons, and in comparison to your neighbours.
We provide training and support for your personal and professional development. Plus, opportunities for mentorships, job rotations, and coaching. Discover a balance between work and life. Great benefits, job safety and security, and a positive workplace culture all help you show up at your best.
