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  1. What are the hours of operation for your Customer Care team? Customer Care Representatives are available 7:30am CT – 6:00pm CT, Monday through Friday 1-800-677-8278. Store operating hours may vary by location. Use our Store Locator to find a store near you.

  2. Fill out the form below and a customer service team member will get back to you as soon as possible. What is this about? Tell us how we can help you. Have questions, feedback, or concerns? Contact us today. Our dedicated team is ready to assist you with prompt and friendly support. Your satisfaction is our priority.

  3. Help is just a phone call away! 1-800-677-8278. Follow Us. We strive to provide the best price available on BatteriesPlus.com and in our stores. Store pricing may vary from the price advertised on BatteriesPlus.com. Fees may apply for recycling, environmental disposal, and/or labor/installation.

  4. The Batteries Plus Blog is your library of topics about what we do best - battery, light bulb, cell phone and tablet repair and other industry related tips! How to: Clean Alkaline Battery Acid From Electronics Power - by Joe Weber - updated on 4/19/2024 Ever pop old ...

    • Estimated Shipping Time
    • Carrier
    • Shipping Services
    • Failed Delivery Attempts
    • Questions
    All times listed are Central time.Business days are Monday–Friday, for week day National Holidays your order will ship next business day.
    Orders placed before 3 PM, Monday thru Friday:Your order should ship that same business day.
    Orders placed after 3 PM, Monday thru Friday:Your order should ship the following business day.
    Orders placed after 3 PM, Friday thru Sunday:Your order will ship the following Monday.

    The batteriesplus.com preferred small parcel carrier is UPS. Service availability, time in transit, shipment tracking, and delivery guarantee policy for all UPS services are available at the UPS website, www.ups.com . Batteriesplus.com reserves the right to substitute alternative carriers based on shipment size and weight, shipping requirements, an...

    BatteriesPlus.com ships all orders UPS ground service unless specified. We also offer the following UPS Air Services: 1. UPS Next Day Air 2. UPS Next Day Air Saver 3. UPS Second Day Air To calculate delivery time to your location, please visit www.ups.com for specific guarantee details and service availability. No weekend delivery service is availa...

    Signature may be required at the time of delivery by UPS for higher value orders. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us.

    Please contact our Customer Care Team with any questions regarding tracking, delivery, damage claims or any other shipping concerns. 1-800-677-8278 customercare@batteriesplus.com

  5. Warranty Policy. We want you to be completely satisfied with your purchase. The following information will help facilitate your return of an unused product, or a warranty claim for a defective product, either of which may be processed at a Batteries Plus ® retail store, or by calling 800-677-8278.

  6. Product returns require a proof of purchase or original receipt. If you are shipping the product back to us, it must be received by our warehouse within 45 days from the date your product was delivered. For specific labeling instructions call 1-800-677-8278 or email customercare@batteriesplus.com. Freight expense is not refundable.